Privacy Policy – SilaVoren

SilaVoren ("we", "us", or "our") operates the website silavoren.info (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs) set out therein.

1. Information We Collect

We may collect the following categories of information:

Personal Identification Information: Name and email address submitted voluntarily through our contact form or newsletter subscription.
Usage Data: Pages visited, time spent on pages, referring URLs, browser type, operating system, and IP address — collected automatically via server logs and analytics tools.
Cookie Data: Information stored in cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries submitted through our contact form.
To send our newsletter to subscribers who have opted in.
To analyse Site traffic and improve the quality and relevance of our content.
To detect and prevent fraudulent or abusive activity.
To comply with legal obligations under New Zealand law.

3. Legal Basis for Processing

We process your personal information on the following grounds:

Consent: Where you have given us explicit consent (e.g., subscribing to our newsletter).
Legitimate Interests: For analytics and Site improvement, where our interests do not override your rights.
Legal Obligation: Where processing is required to comply with applicable law.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Service Providers: Trusted third-party providers who assist us in operating the Site (e.g., email delivery services, analytics platforms), bound by confidentiality obligations.
Legal Authorities: Where required by law, court order, or government regulation.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information (subject to legal obligations).
Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at [email protected].

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]
Post: SilaVoren, Level 3, 21 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Phone: +64 9 887 4321